What do I do if my Yardian has been paired with another account in the past? Aeon Matrix Team May 13, 2020 07:27 Updated Follow Solutions 1. User account needs to be unpaired from App by the original owner. 2. You can send a request to us and we can contact the original owner to unpair for you. Related articles Wi-Fi onboarding troubleshooting How to unpair a Yardian device? Comments 0 comments Article is closed for comments.